Privacy Policy of royalpack.it

Dear customer, we hereby provide the entire privacy information for the protection of personal data as required by law.

Pursuant to Article 13 of Legislative Decree 196/2003, the so-called Privacy Code, ELCA Srl, with headquarters in Pescara (65128), in Via Tiburtina 144, VAT number and Tax code 00907300685, as owner of the site and the online shop under the Royal Pack banner, provides information regarding the processing of personal data.

This information applies to personal data provided in all communications and transactions carried out with the Royal Pack online store.

This information on the protection of personal data concerns the personal data communicated at the time of signing the contract and/or the conclusion of the online transaction. It also concerns any data communicated during the relationship and related to the contract.

ELCA Srl subjects the Client's personal data to all processing operations identified by Legislative Decree 196/03. These operations include:

  • collection,
  • registration,
  • organization,
  • conservation,
  • processing,
  • edit,
  • selection,
  • extraction,
  • comparison,
  • use,
  • interconnection
  • any other operation useful for the provision of the services requested,
  • communication to third parties, where necessary for the purposes of executing the agreement

The data provided are processed mainly with automated and computerized methods. Such data may also be organized in databases or archives.

The Customer may access his/her data at any time and exercise the rights under art. 7, Legislative Decree 196/03, by contacting Royal Pack directly.

Purposes for which the processing of customer data is necessary

The personal data provided may be acquired from third parties (by way of example and not limited to, also through portals such as Amazon, Ebay, Paypal, etc.).

Personal data will be processed by ELCA Srl for the purpose of being able to execute the sales contract, also through the communication of the same to third parties. This will be done when it is necessary for the positive conclusion of the transactions (for example, couriers and carriers).

In particular, the purposes of the processing of personal data are the following:

  • provide the intended products and services;
  • verify the quality of the services offered, including by offering after-sales services;
  • take care of all possible accounting and tax obligations;
  • trace the perpetrators of any illicit activities only in the event of specific requests from the competent authorities.

ELCA Srl may acquire directly or through third-party companies information on the degree of reliability and punctuality in payments. Public archives or registers will be used (e.g.: prejudicial registrations and protests) and credit information systems (e.g.: financing reports).

ELCA Srl may consult the data already acquired in relation to contracts already made with our Company.

In this context, synthetic judgments (scores) may be processed and/or acquired based on the results of public data and/or credit information. This information will be retained by ELCA Srl for the time necessary to complete the contract and to manage any requests for access to personal data.

Personal data may be processed by ELCA Srl to assert or defend its rights in court.

They may also be processed to fulfill the obligations set forth by laws, regulations or community standards and by provisions of the supervisory authorities in the sector.

The provision of your data is necessary to achieve the above purposes.

Failure to provide, partial or inaccurate provision of personal data may result in the impossibility of completing the requested transactions.
Methods and logic of processing personal data

The data processing may also be carried out manually (e.g. on paper) and/or through computer and telematic tools. It will be carried out with organizational and processing logics related to the purposes indicated above.

In any case, we will operate in such a way as to guarantee the security and confidentiality of the data and communications in relation to their sensitivity.
Owner, Managers and categories of ELCA Srl Representatives

The Data Controller of your personal data is ELCA Srl, with registered office in Via Tiburtina n.144 – 65128 Pescara (PE). The Data Processor is ELCA Srl

Your personal data will be processed by employees of the Customer Care, Commercial, Marketing, Billing and Technical/Operational Functions, as well as by telephone operators for customer assistance, information, advertising, promotion and sales services.

Right of access to personal data and other rights pursuant to Article 7 of the Privacy Code

The Customer has the right to access at any time the data concerning him and to exercise the other rights provided for by art. 7 of the Privacy Code.

In particular, ELCA Srl informs that the Customer has the right to:

  • know the existence of data processing concerning him/her;
  • be informed of the details of the owner and data controller;
  • obtain from the data controller: confirmation of the existence of personal data, communication of the same and of their origin, as well as the logic and purposes of the processing;
  • obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the Law;
  • obtain the updating, rectification and integration of data;
  • obtain certification that the operations referred to in the previous point have been brought to the attention of those to whom the data have been communicated and/or disclosed;
  • oppose, in whole or in part, for legitimate reasons, the processing;
  • oppose, in whole or in part, the processing for commercial information purposes or for carrying out market research or commercial communication and similar.

Further information is available on the Privacy Guarantor website.

Last updated: 06/25/2021

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